The Winter Termination Program prevents service discontinuation for eligible households from November 15th through March 15th. Your service cannot be disconnected from November 15th through March 15th if you are receiving benefits from one of the below programs:
1. Federal Home Energy Assistance Program (HEAP).
2. Temporary Assistance to Needy Families (TANF).
3. Federal Supplemental Security Income (SSI).
4. Pharmaceutical Assistance to the Aged and Disabled (PAAD).
5. General Assistance (GA) benefits.
6. Universal Service Fund (USF).
7. Low-Income Household Water Assistance Program.
8. Lifeline Credit Program
9. State or local program that provides assistance, specifically, to help eligible customers pay electric, sewer, or water bills.